mac help needed

[tOM B]

i've been in touch with edirol - they say i'm not the only one with the problem but they haven't found a solution yet

i'm on 10.4.9 already i've posted on the apple forums to no avail

gonna head back to the shop today and bang my head on the counter until they help me out i think

[RDR]

That sort of problem comes under trading standards law as "Not fit for purpose"

Drop that in their lap and see what happens. Which store is it BTW??

[tOM B]

That sort of problem comes under trading standards law as "Not fit for purpose"

Drop that in their lap and see what happens. Which store is it BTW??

cheers for that i may well have to use it - i've been told they won't refund or exchange unless the goods are faulty. I went in today and none of the guys i spoke to previously were there - handy. The guy who helped me only had the phrase 'i don't know' in his vocabulary. When i showed him the stuff from the devloper website he said - 'who told you to download that, it's not gonna help at all' when i told him it was one of his colleagues he just shrugged!!!!!
He suggested i try the interface on their in store g4 but when i said the problem was exclusive to live 6 i found out they don't run it on any of their machines instore !?!

he didn't have a suggestion of where to go from here so i've told them i'm taking my computer and the interface in on friday and i'm not leaving until i have an interface that does what i want it to and i'm not giving them any more money. Fun and games huh?? Hopefully they'll sort me out if not i'll let you know the name of the store so it can be avoided